Broadband Service Software
India’s Best Field Service & AMC Management Software for Broadband Service Providers
Handle service tickets efficiently, manage subscriber plans, and reduce downtime – all with FieldDesk, the trusted solution for broadband and ISP service professionals.
Transform Broadband Service Operations with India’s Best Field Service & AMC Software
In today’s fast-paced and highly competitive broadband industry, delivering uninterrupted, reliable, and responsive service is the key to customer loyalty. That’s where FieldDesk, India’s leading Field Service and AMC Management Software, becomes your trusted technology partner.
FieldDesk empowers broadband service providers to manage installations, maintenance, and customer support requests with ease. Automatically assign the nearest available technician, monitor progress in real time, and ensure every customer receives quick and efficient service.
For companies offering AMC contracts or prepaid broadband plans, FieldDesk simplifies operations by sending automated renewal reminders, tracking plan activations, and preventing service interruptions—helping improve customer retention and revenue consistency.
With built-in performance analytics, customer feedback tracking, and service reporting, FieldDesk enables broadband businesses to reduce downtime, enhance service speed, and build long-term customer relationships with complete transparency and efficiency.
Why FieldDesk Is India’s Best FSM & AMC Software for Broadband Service Providers
- Smartly schedule broadband installation and maintenance jobs based on location and technician availability
- Automate AMC renewals and subscription plan follow-ups to ensure continuity and prevent revenue loss
- Track technicians in real time and gather customer feedback to maintain high-quality service standards
Admin Panel Built for Smarter Backend Operations
FieldDesk’s admin dashboard enables backend staff to organize field operations, technician movement, customer queries, and plan management—all in one place.
- Dashboard Overview
- Customer Management
- AMC Contract Management
- Contract and Service Due Reminders
- Technician Management
- Technician Location Tracking
- Billing Management
- Income / Expense Management
- Technician Spare-Stock Management
- Service Scheduling and Dispatching
- Customer Enquiry Alerts
- Many More…
Mobile App Designed for Field Technicians
With FieldDesk’s mobile app, broadband technicians receive job details, location maps, and real-time updates—helping them complete installations and service calls faster with full accountability.
- Dashboard Overview and Notifications
- Easy Access to task list
- Customer Location Access
- Comprehensive Task Details
- Customer Service Detail Access
- Technician Availability Status
- Complaint Closure with Parts
- Multi-photo Documentation
- Digital Signature Integration
- OTP-based Task Closure
- Real-Time Stock Updation
- Optimized Task Reporting
Mobile App Built to Delight Your Customers
FieldDesk’s customer app allows broadband users to raise installation or service requests, view service history, get notified about plan renewals, and receive personalized offers—enhancing the overall user experience and loyalty.
- Easy and quick login
- Efficient Complain Booking
- Complain progress Tracking
- Detailed Service History
- Service Rating And Feedback Provision
- Upcoming Service Information
- Easy Profile Management
- Product Catalog and Order Inquiry
- Timely Promotional offer via Notifications
- Relevant updates and alert via Notification